September 2020

First draft Business Plan published for stakeholders to review

December 2020

Second draft Business Plan published for stakeholders to review

March 2021

Initial submission of the Business Plan to Ofgem

April 2021

Present to Ofgem’s Consumer Challenge Group

test
June 2021

Final Business Plan submission

September 2021

Ofgem consultation

28 February 2022

Final Ofgem determination