FAQ

WPD is the distribution network operator for the Midlands, South West and South Wales. 

Ofgem is the Office of Gas and Electricity Markets. They are a non-ministerial government department and an independent National Regulatory Authority, recognised by EU Directives. 

Their principal objective when carrying out their functions is to protect the interests of existing and future electricity and gas consumers. This is done in a variety of ways including:

• promoting value for money
• promoting security of supply and sustainability, for present and future generations of consumers, domestic and industrial users
• the supervision and development of markets and competition
• regulation and the delivery of government schemes.

Western Power Distribution is an electricity distributor. That makes WPD the step before your supplier in the journey of electricity reaching your home. 

Ofgem have put together some handy information here.